QC Packing CUBING Algorithm XLINK Connectivity ShipperView Pricing
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All Systems Operational

System Status

Real-time status of all XENVIO services  ·  Last updated: March 31, 2026 — 14:32 CET

Core Platform
ShipperView
Dispatch station & packing workflow
Operational
Rate Shopping Engine
Multi-carrier real-time rate comparison
Operational
Label Generation
Shipping label creation across all carriers
Operational
CUBING Algorithm
AI box selection engine
Operational
QC Packing
SKU scanning & quality control
Operational
API & Integrations
API v4
REST API for all external integrations
Operational
Shopify Integration
Order sync and fulfillment webhook
Operational
Amazon Integration
FBA, Seller Central & Vendor Central
Operational
XLINK Hardware
Scales, printers & scanner connectivity
Operational
Infrastructure
Cloud Infrastructure (AWS)
Multi-AZ compute and storage
Operational
Database Cluster
Primary & replica nodes
Operational
Authentication & SSO
Login, sessions & Keycloak SSO
Operational
Recent Incident History — Last 30 days
Rate Shopping Engine — Elevated Latency March 14, 2026
A subset of carrier API requests experienced elevated response times (avg +1.8s) due to a third-party DHL API degradation. XENVIO's fallback routing was triggered automatically within 4 minutes, restoring normal performance.
Resolved in 22 minutes — no data loss
Scheduled Maintenance — Database Migration March 2, 2026
Planned maintenance window for database schema migration and index optimization. All services were available throughout. Maintenance completed 18 minutes ahead of schedule.
Completed successfully — 0 downtime

No incidents in the past 30 days beyond the above.  ·  Uptime this month: 99.97%